Which application type is best suited for predefined workflows in Dynamics 365?

Model-driven apps are specifically designed to work well with predefined workflows in Dynamics 365. This application type leverages the Common Data Service (now known as Dataverse), making it ideal for scenarios where you need to encapsulate business processes and workflows. Model-driven apps allow for a more structured layout and automatic generation of forms and views based on the underlying data model, which enhances user experience when working with complex business logic.

In addition, they are closely integrated with the built-in workflow capabilities of Dynamics 365, enabling seamless automation of business processes. Users can design and deploy workflows that extend the app's functionality, ensuring that specific business rules and processes are adhered to, which is critical for maintaining data integrity and operational efficiency.

Canvas apps, while flexible and allowing for custom layouts, are not inherently aligned with the workflow capabilities native to the Dynamics platform. They focus more on user interface design and may require additional effort to implement predefined workflows.

Portal apps offer external user access to Dynamics 365 data and are tailored for web-based interactions, but they are not primarily designed for managing workflows.

Web apps refer to the wider range of applications accessible via browsers and do not specifically pertain to the workflow capabilities distinct to Dynamics 365.

Therefore, the model-driven app