What is the purpose of 'Field Mapping' in Dynamics 365?

Field mapping in Dynamics 365 serves the crucial function of defining how data is transferred between Dynamics 365 and external systems. This process ensures that data elements from one system correspond correctly to data elements in another system, maintaining accuracy and integrity during the transfer. Through effective field mapping, organizations can facilitate data integration, enabling seamless communication and synchronization between Dynamics 365 and other applications or databases.

For instance, if you are moving customer information from an external CRM system to Dynamics 365, field mapping specifies which fields in the external system correspond to which fields in Dynamics 365. This process is essential for ensuring that all relevant data is correctly aligned, reducing the risk of data loss or miscommunication.

The other choices, while relevant to various aspects of Dynamics 365, do not accurately capture the primary purpose of field mapping. User access levels involve security permissions rather than data transfer. Organizing data into logical groups relates more to data structuring rather than mapping. Tracking changes to data pertains to audit capabilities and does not involve the correspondence of fields in data transfer.