How can the user interface of Dynamics 365 be customized?

Customizing the user interface of Dynamics 365 can be effectively achieved through form design and view customization. This process allows users to tailor the visual layout and organization of forms that are presented to users, as well as to modify the views that dictate how data is displayed in lists and grids. By leveraging the built-in customization features, administrators can add or remove fields, change labels, modify layouts, and configure business rules without the need for extensive programming knowledge. This approach enables organizations to create a user experience that best fits their operational needs and enhances user interaction with the system.

Other methods, such as changing server settings or editing the database directly, do not provide a straightforward way to customize the user interface itself. Additionally, altering application source code is generally not supported in cloud versions of Dynamics 365, as it can lead to issues with updates and maintenance. Consequently, focusing on form design and views is the most effective and efficient method for customizing the user interface within the constraints of Dynamics 365.